Last updated: January 21, 2026
This Refund Policy outlines the terms and conditions for refunds on purchases made through prev.sh, operated by VentureNamics LLC.
All payments for prev.sh are processed by Paddle.com, who acts as our Merchant of Record. This means that refunds are subject to Paddle's refund policy and terms.
We offer a 7-day free trial on all paid plans. During the trial period, you can cancel at any time without any charges. We encourage you to thoroughly test our services during the free trial to ensure they meet your needs before subscribing.
If you are a consumer, you have the right to cancel and return the Product within 14 days without giving any reason. The cancellation period will expire after 14 days from the day after completion of the transaction.
To cancel, you must inform Paddle of your decision before the 14-day period expires. In respect of subscription services, your right to cancel is only present following the initial subscription and not upon each automatic renewal.
If you cancel within this period, Paddle will reimburse all payments received from you without undue delay, and no later than 14 days after being informed of your decision to cancel. The reimbursement will be made using the same means of payment as the initial transaction.
Your right as a consumer to cancel does not apply to the supply of Digital Content that you have started to download, stream or otherwise acquire and to Products which you have had the benefit of.
Refunds are provided at the sole discretion of Paddle and on a case-by-case basis and may be refused. Paddle will refuse a refund request if evidence of fraud, refund abuse, or other manipulative behaviour is found.
All refund requests received after 60 days from the date of the transaction will not be processed.
This does not affect your rights as a consumer in relation to Products which are not as described, faulty or not fit for purpose.
For the full terms, see Paddle's Invoiced Consumer Terms.
Subscriptions automatically renew until cancelled. If you wish to cancel your subscription, please do so at least 48 hours before the end of the current billing period. Your cancellation will take effect at the next payment date. There are no refunds on unused subscription periods.
If you cancel during a free trial, you will not be charged.
To request a refund or cancel your subscription, you can:
Please include your account email address and order number when making a request.
We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to our website.
If you have any questions about this Refund Policy, please contact us:
VentureNamics LLC
Sheridan, Wyoming, United States
Email: support@prev.sh